Prisoncall Australia
Exclusively for VIC & NSW prisons

Cheap prison calls
in Australia

Affordable prison calls. Set up in 1 minute.

4.9/5 based on 2,500+ reviews
Unlimited minutes
One flat fee
No top-ups
Cancel anytime
100% Prison-Approved Number Guarantee
99.9% Uptime and Call Quality Guarantee

Your journey

Your journey to affordable
prison calls

Sign up

Sign up online

Select your state (VIC or NSW), choose your prison and enter your Australian mobile number. Takes less than 60 seconds.

Day 1

Get your Prisoncall number

We instantly assign you a local landline number. Share it with your loved one to register with the prison. It works for VIC and NSW prisons.

Day 2

Ready to connect

Your loved one registers the Prisoncall number with the prison. Once registered, calls forward directly to your mobile. All set.

Week 1

Talk more

Cheaper prison calls start coming through. Every call costs less now — unlimited minutes, one flat fee per month. No credit top-ups ever.

Month 1

Real savings

No top-ups. One flat monthly fee. More conversations with your loved one. Our customers save up to $500 compared to other providers.

Family staying connected

Why Prisoncall

Why Australians use Prisoncall
for cheap prison calls

Unlimited minutes
98% Talk without top-ups

Unlimited minutes

Our most loved feature. No more frequent and expensive top-ups for more "minutes".

One flat fee
99% Save more every month

One flat fee

Our monthly flat fee plan offers the best value and flexibility. Easy and just bloody brilliant.

Talk more
90% Talk more than 5× a day

Talk more

More than 5 times a day? No problem. Stay connected more often than ever before.

Secure and quality audio
100% Approved by VIC & NSW prisons

Secure + quality audio

Prisoncall numbers are secure with excellent call quality direct to your mobile. No app required.

Rated the best for cheap
prison calls in Australia

4.9 / 5 based on 2,561 verified reviews

Questions

Frequently asked questions

What is Prisoncall?
Prisoncall provides affordable local landline numbers for families of people in Victorian and NSW correctional facilities. When your loved one calls your Prisoncall number from prison, the call forwards directly to your Australian mobile — at the cheaper landline rate. You pay one flat monthly fee. No top-ups, no per-minute charges to you.
What is the advantage of Prisoncall vs other providers?
Other providers charge per minute or require frequent top-ups. Prisoncall gives you unlimited minutes for one flat monthly fee — no surprise charges, no running out of credit mid-call. Our customers save up to $500 compared to other providers.
When can I start using Prisoncall after signing up?
You receive your Prisoncall number on Day 1, immediately after sign-up. Share this number with your loved one so they can register it with the prison. Once registered (typically Day 2), calls will forward to your mobile automatically.
Why do I get cheap phone calls from prison with Prisoncall?
Prisons charge the lowest rates for calls to local landlines. Prisoncall gives your loved one a local landline number to call — so they're charged at the cheapest landline rate. The call then forwards to your mobile at no extra cost to you.
Which prisons does Prisoncall work for?
We currently cover all correctional facilities in Victoria and New South Wales. Don't see your prison? Contact us.
What is an engine number for prison?
Staying connected is easier when you understand how engine numbers work. An engine number is a local landline phone number that your loved one registers with the prison to make outgoing calls. Prisoncall provides you with one of these numbers — assigned to your Australian mobile — so every call they make reaches you at the cheapest possible rate. Note: mobile numbers are not accepted by prisons for this purpose.
Can I use the same number if my loved one is transferred?
If your loved one is transferred to another VIC or NSW prison, we update your number free of charge. Simply contact us and we'll handle the change so you stay connected without interruption.

Cheap prison calls made easy

Set up your Prisoncall number in 1 minute.

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