Cheap Prison Calls in Australia

Prisoncall gives you a fixed local landline number to receive cheap prison calls. It keeps call costs low for the inmate and lets you conveniently answer on your mobile.

Prisoncall lets you receive cheap prison calls from your loved one for one simple flat fee. Many other providers offer free sign-up, but then charge per minute, often costing $60 or more for just 90 minutes of talk time. Most customers who switched to Prisoncall tell us they were spending over $500 per month on top-ups with other services.

With Prisoncall, customers save more than 70% on average each month, with predictable pricing and unlimited minutes.

NO credits, NO constant top-ups.

Our numbers are registered with Telstra, so there's far less risk of rejection during prison verification. Additionally, our call service ensures 99.9% uptime and maintains consistent call quality.

Once you register and choose a Prisoncall plan, your dedicated local landline number is usually activated within 1 to 24 hours (Monday to Friday, 9am–5pm AEST). You'll need to give this number to the inmate so they can register it with the prison call system.

Prisoncall Australia gives you a local landline number closest to the prison, so inmates are only charged local call rates — not expensive mobile or long-distance fees. That's how we help families and friends receive more affordable prison calls every day.

This is what sets Prisoncall apart — unlimited talk time on every plan. You can focus on real connection with your loved one in prison, without worrying about the cost of every minute. We've been in your shoes, and that's why we've kept our plans simple, affordable, and built for families like yours. Strengthen your bond, share memories, and let us handle the rest.

Prison engine numbers, although common between families, do not offer the lowest rate compared to Prisoncall. Prisoncall Australia gives you a landline number that is the closest to the prison, ensuring each call by your loved one only gets charged the lowest rate possible.

Save more with our bundle rate!

If you have more than one active Prisoncall plan — for example, one for yourself and one for a family member — a 10% bundle discount is automatically applied to your plans. No action needed from you.

You can also reach out to us at support@prisoncall.com.au and we will apply the bundle discount manually for your plans.

Prisoncall works for correctional facilities across Victoria and New South Wales, including Metropolitan Remand Centre (MRC), Barwon, Ravenhall, Long Bay, MRRC Silverwater, Western Plains Correctional Centre, Melbourne Assessment Prison and more. We provide you with a landline number that is closest to the prison of your loved one, allowing you to receive prison calls directly on your mobile. Prisoncall is simply the best of both worlds in terms of affordability and convenience.

Upon successful order of your Prisoncall plan, we will issue a Prisoncall number within 24 hours. Once you receive your Prisoncall number, the number is already registered with the local phone network (Telstra) and active. Give this number to your loved one, and they will get it registered with their prison phone system. This usually takes between 4 - 7 days for most prisons. Once registered, your loved one will be able to call the Prisoncall number and you will receive their call directly on your mobile.

You can still use the same number if you wish, but to continue receiving the best savings, we would advise getting a new Prisoncall number.

Don't worry, we will do this for you free of charge, unlike other service providers. All you need to do is contact us online or send us an email to support@prisoncall.com.au and let us know which prison your loved one was transferred to.

If you have an active Prisoncall plan, we will provide you with a new Prisoncall number within 24 hours. Don't forget to let your loved one know so that they can register the new number with the prison phone system.

Prisoncall offers a safer, prison-approved landline number registered with Telstra — giving your loved one a reliable way to call you at the lowest possible rate. Most families and friends of prisoners in Australia fall into the trap of using an engine number for prison calls, not realising that engine numbers are not permitted for use in Australian prisons.

We ensure that your mobile number is verified before adding it to your Prisoncall plan to receive all calls for the landline number that we issue you. Thus, Prisoncall maintains compliance with prisons and ensures your calls with your loved ones are safe, secure and private.