Why are prison calls so expensive in Australia?

Prison phone systems in Victoria and NSW are run by private companies under government contracts, charging rates far above standard community costs. In Victoria, a 12-minute call to a mobile can cost up to $7. Prisoncall fixes this by giving families a local landline number closest to the prison, so the inmate pays only the cheap local rate on every call.

How much does a prison call cost in Victoria without Prisoncall?

Without Prisoncall, a 12-minute call from a Victorian prison to a mobile number can cost up to $7, charged to the inmate's prison phone account. With a Prisoncall local landline number, the inmate pays only the cheap local call rate on every call.

How does Prisoncall make prison calls cheaper?

Prisoncall gives you a local landline number geographically closest to your loved one's prison. When the inmate calls this number, the prison charges them the cheap local rate instead of the expensive mobile rate. The call forwards automatically to your mobile. You pay one flat fee per plan. They save on every call.

How much can I save with Prisoncall?

Most customers switching to Prisoncall were spending over $500 per month on prison phone top-ups. With Prisoncall, customers save more than 70% on average. One flat fee, unlimited minutes, no credits, no top-ups.

How quickly can I start receiving cheap prison calls?

Your Prisoncall number is ready within minutes of subscribing. Share it with your loved one, they register it at the prison, and most prisons complete registration within 4 to 7 days.

Does Prisoncall work for all prisons in Victoria and NSW?

Yes. Prisoncall covers all correctional facilities in Victoria and New South Wales. Every number is a genuine Telstra-registered local landline, fully approved by Australian correctional facilities. Zero risk of call rejection.

Are there contracts or hidden fees with Prisoncall?

No contracts, no hidden fees, no per-minute charges. Choose from Weekly, Fortnightly, Monthly or Quarterly plans. One flat fee, unlimited minutes, cancel any time.

What happens if my loved one is transferred to another prison?

Log in to My Prisoncall and request a prison change. We assign a new number closest to the new prison, free of charge. Your old number stays active for 15 days so no calls are missed.

A family staying connected with a loved one in prison through Prisoncall

Cheaper Prison Calls for All VIC Prisons.

Name: Prisoncall Australia
Price range: $$

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Exclusively for VIC & NSW Prisons

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All Victorian Prisons covered by Prisoncall

Prisoncall covers all 14 active correctional facilities in Victoria. Every VIC prison subscriber gets a genuine Telstra-registered local landline number geographically closest to their loved one's prison, ensuring the lowest possible call rate. Flat fee, unlimited minutes, no app required.

Barwon Prison

Barwon Prison is located in Lara in the Geelong precinct. Prisoncall assigns you a local landline number closest to Barwon Prison so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Barwon Prison number

Beechworth Correctional Centre

Beechworth Correctional Centre is located in Beechworth in north-east Victoria. Prisoncall assigns you a local landline number closest to Beechworth CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Beechworth number

Dame Phyllis Frost Centre (DPFC)

Dame Phyllis Frost Centre, commonly known as DPFC, is located in Deer Park in western Melbourne. Prisoncall assigns you a local landline number closest to DPFC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your DPFC number

Fulham Correctional Centre

Fulham Correctional Centre is located near Sale in eastern Victoria. Prisoncall assigns you a local landline number closest to Fulham CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Fulham number

Hopkins Correctional Centre

Hopkins Correctional Centre is located in Ararat in western Victoria. Prisoncall assigns you a local landline number closest to Hopkins CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Hopkins number

Langi Kal Kal Prison

Langi Kal Kal Prison is located in Trawalla near Beaufort in western Victoria. Prisoncall assigns you a local landline number closest to Langi Kal Kal Prison so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Langi Kal Kal number

Loddon Prison / Middleton Prison

Loddon Prison and Middleton Prison are located in the Castlemaine precinct in central Victoria. Prisoncall assigns you a local landline number closest to Loddon and Middleton so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Loddon / Middleton number

Marngoneet Correctional Centre

Marngoneet Correctional Centre is located in Lara in the Geelong precinct. Prisoncall assigns you a local landline number closest to Marngoneet CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Marngoneet number

Melbourne Assessment Prison (MAP)

Melbourne Assessment Prison, commonly known as MAP, is located in Melbourne CBD. Prisoncall assigns you a local landline number closest to MAP so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your MAP number

Metropolitan Remand Centre (MRC)

Metropolitan Remand Centre, commonly known as MRC, is located in Ravenhall in western Melbourne. Prisoncall assigns you a local landline number closest to MRC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your MRC number

Port Phillip Prison

Port Phillip Prison is located in Deer Park in western Melbourne. Prisoncall assigns you a local landline number closest to Port Phillip Prison so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Port Phillip number

Ravenhall Correctional Centre

Ravenhall Correctional Centre is located in Ravenhall in western Melbourne. Prisoncall assigns you a local landline number closest to Ravenhall CC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Ravenhall number

Tarrengower Prison

Tarrengower Prison is a women's facility located in Maldon near Castlemaine in central Victoria. Prisoncall assigns you a local landline number closest to Tarrengower Prison so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your Tarrengower number

Western Plains Correctional Centre (WPCC)

Western Plains Correctional Centre, commonly known as WPCC, is located in Lara in the Geelong precinct. Prisoncall assigns you a local landline number closest to WPCC so your loved one is charged the cheap local call rate on every call. Flat fee, unlimited minutes, no app required.

Get your WPCC number

Change your mind? No stress.

Cancel within 48 hours of any renewal and get a full refund, no questions asked. This add-on gives you that peace of mind.

Loved one moved prisons?

Transfer your number to the new prison, free of charge, any time. This add-on means you never pay to follow them.

Renewed and they were released?

If your loved one is released within 96 hours of a renewal, get a full refund on that payment. This add-on means you never lose money on timing.

Get all three. Pay once. Never worry again.

The Lifetime Protection Bundle gives you all three add-ons for a single one-time payment. Cancellations, transfers, refunds -- covered for life.

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